Got Bot not working. It keeps crashing

I purchased the SkyBot and I am having problems with it crashing. Also, when is working it only farms at the bottom of the farm area. I have emailed support 3 times and I cannot get a response. It has been 5 days

Hey there, sorry to hear you are having trouble. By “crashing” do you mean the application itself closes entirely? Could you include a screenshot of your settings?